Special to the Enterprise
Still, I expected more from Obama. I expected more at the Veterans Administration, since the President said that making sure that our veterans received the best treatment really mattered to him. It is remarkable that five years on, Obama still hasn’t resolved the dispute between the VA and the Department of Defense about providing a unified electronic medical records system that would follow active-duty personnel into retirement. The waste, heartache and delay caused by his inaction is appalling.
And I certainly expected more from the Affordable Care Act, since it is the most significant piece of social welfare legislation since the 1960s, and an absolutely crucial piece of a social safety net going forward. It is early days for the ACA and we should reserve judgment about whether this legislation was just too big and complicated a mess to implement. But, surely, SOMEONE–maybe many people–should be fired for these opening pratfalls.
There is a larger point here. It lies in the nature of government work. It is near-impossible to fire anyone in the civil service–and without the fear of firing, the incentives for hard work diminish. (And also the rewards for finding creative solutions.) This is the 130th anniversary of our Civil Service system, enacted by Chester Alan Arthur. It may have been a good thing in 19th century, when Abraham Lincoln was hiring political hacks to run the post offices–but it has transformed agencies like the VA and HHS into lugubrious sludge glaciers in the 21st century.
The President should set the tone for the way the federal government operates. This President hasn’t done that. He still has three more years in office to get it right, perhaps even to propose some radical changes in the work rules governing federal employment. He could even force DOD and VA to agree on the unified electronic records system that he promised.
Otherwise, there is a danger that the Obama Administration will be remembered as not even good enough for government work.
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