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Delta to Supreme Court: It’s our right to mistreat loyal customers

Special to SEGAZINE

A Twin Cities rabbi and Delta Air Lines Inc. squared off before the Supreme Court on Tuesday, arguing about who abused whom in a frequent-flier relationship gone bad.

Rabbi S. Binyomin Ginsberg, of St. Louis Park, Minn., claims Northwest Airlines Corp. dumped him from its frequent-flier program and took his already-earned miles away. The airline, since acquired by Atlanta-based Delta (NYSE: DAL), said it banned him because he constantly complained in an effort to wheedle out cash compensation and booked himself on already-full flights, knowing that he’d be bumped and thus generate more complaints.

Atlanta Business Chronicle.

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